What is Help Desk?

Category: Help Desk

Help Desk is a support ticket system to help our students in efficient way.  Our students can use our Help Desk to raise a ticket when they feel difficulties in between their education. When someone r...

How does a ticketing system work?

Category: Help Desk

A ticketing system works by first posting an issue, which is called a ticket, that records the interactions on a support or service case. The ticket is shared between both the representatives and the ...